When we wanted to do a restore of one folder on one computer, we went to the company and asked for restore and they couldn't do it. There are a couple of other things that didn't go very well. The reason we want that functionality is if for some reason someone digs up their credentials and gets into LastPass and they go and change some of our passwords, we want to know straight away that someone's changed these passwords. From the user's perspective, when you have a lot of passwords, the search feature works but I would like it to be more customizable.Īnyone that has access to LastPass can change a password and we want the admins to be notified that the password has been changed. Similarly, you cannot customize the layout to better find what you are looking for. I understand that there is a search function, but there are no tabs to easily classify them. Visually speaking, I would like to see a better ordering of the passwords. It is a cumbersome way to do it, so I would like to see this improved. I believe that there are other solutions that handle this, but I work around it by putting that key into a LastPass secure note. There is no other way to retrieve the secret key. Otherwise, you need to cancel the setup and use both phones to actually scan the QR code. However, if you need it install it on another device such as a colleague's phone, then you need to have that device physically with you at the time.

The first time you do it you get a QR code, and I know that you can recover and reinstall it because LastPass does a backup. There has to be a more transparent way to retrieve the second-factor authentication key. In terms of additional features, I would like to see an improvement in the LastPass Authenticator. I would estimate that it works half of the time. Certainly, you should have two-factor authentication, so this needs to be fixed. Specifically, if you already have two-factor authentication enabled on that website then it is a nightmare. Unfortunately, leaving it to the responsibility of the software tends to hang, and even crash on some web sites. My advice, for the present, is to do it yourself.

The current version has problems when it comes to their 'security challenge', which is a feature that automatically changes unsafe passwords for you.

Lastpass corporate account