The DOT received over 5,800 service complaints in June, a nearly 270% increase from the over 1,500 received in the same month in 2019.Īccording to the report, over 28,500 complaints were filed with the DOT in the first six months of 2022, a 27.8% increase over the same period in 2021 and more than in all of 2019.Īccording to the DOT, service complaints increased by nearly 35% between May and June.Īpproximately 58% of the complaints received in June were against U.S. Transportation Secretary Pete Buttigieg wrote to ten airline CEOs in the United States, calling the increase in disruptions “unacceptable.”Īccording to the Department of Transportation’s (DOT) air travel consumer report released Friday, air travel service complaints increased nearly 270% from pre-pandemic levels in June 2019. This represents a 270% increase from the over 1,500 complaints received in June this year.Īlaska Airlines, Delta Air Lines, and Hawaiian Airlines were named the three marketing carriers with the highest on-time arrival rates by the DOT.Īmong marketing carriers, Hawaiian Airlines, Alaska Airlines, and Frontier had the lowest rates of canceled flights.Īmerican, Delta, and United held the highest.

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